RETURNGUIDE

Follow our step-by-step guide to make a return.

Our return policy

If you want to make a return, click the link below to get to ours:
Return portal
You have the right to regret your purchase within 14 days of receiving your item.

Step 1

Create a return slip

Click on our Return portal
If you are unsure, you are most welcome to contact our customer service at Tel. 0301-433 95 or via e-mail info@dimoda.se and we will help you move on.

Step 2

Print the return form

After completing the necessary information, you print your return slip, via the link you receive in the portal.

Step 3

Unpack your goods

Pack your goods in the original packaging, along with the return slip you printed. Enderage well and then put the return address label on the outside of the package.

Step 4

Submit the package

Submit the package with the nearest representative and then just wait for a refund from us. Should it be that there will be no refund within the next week, please contact our customer service. Either via tel. 0301-433 95 or you fill in the form below and send us via email.